Privacy Policy

Effective Date: 01/01/2025

VillageTale Films ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information vyou visit our website https://villagetalefilms.com ("Website").

1. Who We Are

Our website address is: https://villagetalefilms.com.

2. Information We Collect

• Personal Information: Name, email address, phone number, and payment details when you use our services.
• Non-Personal Information: IP address, browser type, and website usage analytics.
• Comments: When visitors leave comments, we collect the data in the comments form, the visitor’s IP address, and browser user agent string for spam detection. An anonymized string created from your email may be shared with Gravatar to check for usage. Gravatar’s privacy policy is available here: https://automattic.com/privacy/.
• Media: If you upload images, avoid including location data (EXIF GPS), as visitors can download and extract it.

3. How We Use Your Information

• To provide and improve our services.
• To process transactions securely.
• To communicate updates, promotions, and support.
• To store login information via cookies.

4. Cookies

• If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
• A temporary cookie is set when visiting the login page to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
• Login cookies last for two days, while screen options cookies last a year. Selecting "Remember Me" keeps your login active for two weeks. Logout removes login cookies.
• Editing or publishing an article saves an additional cookie indicating the post ID, expiring after one day.

5. Embedded Content

Articles may include embedded content (e.g., videos, images, articles). These behave as if you visited the other website and may collect data, use cookies, and track interactions.

6. Data Retention

• Comments and metadata are retained indefinitely for automatic approval of follow-ups.
• Registered users' data is stored in their profile. Users can edit or delete their personal data at any time (excluding username changes). Website administrators can also access this information.

7. Your Rights Over Data

If you have an account or left comments, you can request an export of the personal data we hold or request deletion. This excludes data we must retain for legal, administrative, or security purposes.

8. Where Your Data is Sent

Visitor comments may be checked through an automated spam detection service.

9. Data Security

We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure.

10. Third-Party Services

We may use third-party services for payments and analytics, which may collect and process your data per their privacy policies.

11. Contact Us

If you have any questions, email us at hello@villagetalefilms.com.

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Terms & Conditions

Effective Date: 01/01/2025

1. Acceptance of Terms

By accessing and using our Website, you agree to comply with these Terms & Conditions. If you do not agree, please do not use our services.

2. Use of Services

• You must be at least 18 years old or have parental consent to use our services.
• Unauthorized use, duplication, or resale of our content is strictly prohibited.

3. Intellectual Property

All content on this Website, including logos, videos, and text, is the property of VillageTale Films and cannot be used without permission.

4. Limitation of Liability

We are not liable for any direct or indirect damages resulting from the use of our services.

5. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our services indicates acceptance of the revised Terms.

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Refund & Cancellation Policy

Effective Date: 01/01/2025

1. Refund Policy

• Refunds will be processed only if a request is made within 7 working days of purchase and meets eligibility criteria.
• No refunds for services that have already been delivered.

2. Cancellation Policy

• Cancellations must be requested via email at least 7 working days before service commencement.
• If cancellation occurs after service has begun, only partial refunds may be applicable.

3. Contact Us

For refund or cancellation requests, email support@villagetalefilms.com.

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Legal Notices

1. Copyright Notice

All content on this Website is copyrighted and cannot be used, reproduced, or distributed without our written permission.

2. Disclaimer

We provide services "as is" without warranties of any kind. We do not guarantee uninterrupted access to our Website.

3. Governing Law

These policies are governed by the laws of Bengaluru, Karnataka, India. Any disputes must be resolved through arbitration in Bengaluru, Karnataka, India.

For any legal concerns, contact hello@villagetalefilms.com.